Frequently Asked Questions
Everything you need to know about our tropical beauty secrets.
Are Pure Fiji products made with natural ingredients?
Yes, our products are crafted using wild-harvested botanical oils, including cold-pressed coconut, macadamia, and sikeci nut oils, combined with fresh island ingredients.
Do you ship internationally?
We currently offer shipping to a wide range of global destinations. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy?
We want you to love your island glow. If you are not satisfied, you can return unopened products within 30 days of purchase for a full refund.
Are your products cruelty-free?
Absolutely. Pure Fiji is committed to ethical beauty; we never test our products on animals and ensure our sourcing practices are sustainable.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Are the products safe for sensitive skin?
Our formulations use natural, gentle ingredients. However, we always recommend performing a patch test or consulting the full ingredient list if you have specific allergies.